Last Thursday Emilio and I went to Bembos to interview a Taxi driver. This was the first experience interviewing an actual taxi driver for the project. What I realised was even more amazing.
I mean I have already learned not to assume, instead loom for the actual facts. What I found out on Thursday is that you don't know somebodies opinion until you have listen it. How many times it has happen to you that you think you know what a specific persons opinion is towards a topic, but instead it ends up being completely different.
hen interviewing Javier which was the taxi driver I thought that he had a specific point of view towards informality. In fact I thought that he was going to give us a 20 minute speech about the huge amount of taxis in Lima and how there is so much competition that is frustrating him.
In fact he started by saying that everybody is free to have a job. I found it really ironic because I was almost sure that he would complain about how the competition in his job is affecting him. Since he started as an informal taxi driver he had some empathy towards the informality in his sector and thinks that the government should be doing more to help them.
One of the things that stood put form me was that he told me that the most important thing in this job are the way you treat a client. Since insecurity in the streets of Lima is at its peak, the only was of making a client feel more secure is by the way you treat them. This job is all about the client.
I mean I have already learned not to assume, instead loom for the actual facts. What I found out on Thursday is that you don't know somebodies opinion until you have listen it. How many times it has happen to you that you think you know what a specific persons opinion is towards a topic, but instead it ends up being completely different.
hen interviewing Javier which was the taxi driver I thought that he had a specific point of view towards informality. In fact I thought that he was going to give us a 20 minute speech about the huge amount of taxis in Lima and how there is so much competition that is frustrating him.
In fact he started by saying that everybody is free to have a job. I found it really ironic because I was almost sure that he would complain about how the competition in his job is affecting him. Since he started as an informal taxi driver he had some empathy towards the informality in his sector and thinks that the government should be doing more to help them.
One of the things that stood put form me was that he told me that the most important thing in this job are the way you treat a client. Since insecurity in the streets of Lima is at its peak, the only was of making a client feel more secure is by the way you treat them. This job is all about the client.